the job offer is closed

Working environment and company culture

Spoločnosť PRO Business Solutions s.r.o. vám ponúka spoluprácu pri personálnom poradenstve, sústreďujeme sa najmä na poskytovanie personálnych služieb. Pre firemných klientov už viac ako 4 roky úspešne nachádzame nových zamestnancov najmä formou headhuntingu a recruitmentu.

Vieme pre vás zastrešiť personálne služby od výberu zamestnancov až po zisťovanie informácií o ich názoroch, postojoch, či motivácii formou prieskumov.

Hodnoty ako úcta či rešpekt ku klientom sú pre nás samozrejmosťou. Sme profesionáli a vážime si váš čas. Našou snahou je spoznať vaše reálne potreby a pomôcť vám ich naplniť. 

Support specialist for drivers @ PRO Business Solutions s.r.o.
Support specialist for drivers
Field of work Field of work
Transport and logistics
Place Place
Bratislava
Employment type
full-time
Start date
immediately

Job description

  • be a part of the international driver contact centre whose purpose is to deliver a high level of satisfaction to drivers by providing a rapid and reliable service for their every-day mobility needs,
  • management of various driver’s requests linked to usage of the vehicle: service booking, vehicle breakdown, accident, fuel card extension, blocking, provide technical information and advice,
  • management of assistance services and mobility of the driver,
  • be the first point of contact for all driver contact, key activities include:
  • ? ensuring and managing routine and exceptional maintenance operations in relation with Drivers in 3 countries,
  • ? checking agreed delivery time with car dealer and record changes into system and inform driver and client,
  • ? supporting drivers in the process of accident declaration,
  • ? managing appointments with drivers for new vehicle deliveries,
  • ? management of post event driver surveys including follow up of feedback,
  • ? processing of incoming fines,
  • ? management of requests for rental and relief vehicles,
  • ? informing drivers about regular technical checks and seasonal tyre changing.

Skills and qualification

Required
Required skills Required skills
French – Advanced (C1) and English – Upper intermediate (B2),
Microsoft Outlook, Word – advanced,
strong customer service orientation,
willingness to learn / develop,
good communication skills (oral and written),
positive-critical attitude,
team player,
ability to sense the client’s needs,
flexibility towards colleagues,
well organized,
analytical skills,
ability to react.
Welcome

Other benefits

Employee perks, benefits
– international group and environment,
– trainings,
– language courses,
– 25 days of vacation for all,
– team buildings and company events,
– 4x sick days,
– home office.

Offered salary

1 300* EUR / month
*The basic wage component

  from 1.300€ gross salary (depend on experiences of suitable candidate)

 

Contact

Silvia Stránska

Address

Bratislava, Slovensko