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Working environment and company culture

Spoločnosť PRO Business Solutions s.r.o. vám ponúka spoluprácu pri personálnom poradenstve, sústreďujeme sa najmä na poskytovanie personálnych služieb. Pre firemných klientov už viac ako 4 roky úspešne nachádzame nových zamestnancov najmä formou headhuntingu a recruitmentu.

Vieme pre vás zastrešiť personálne služby od výberu zamestnancov až po zisťovanie informácií o ich názoroch, postojoch, či motivácii formou prieskumov.

Hodnoty ako úcta či rešpekt ku klientom sú pre nás samozrejmosťou. Sme profesionáli a vážime si váš čas. Našou snahou je spoznať vaše reálne potreby a pomôcť vám ich naplniť. 

Support specialist for drivers @ PRO Business Solutions s.r.o.
Support specialist for drivers
Field of work Field of work
Transport and logistics
Place Place
Bratislava
Employment type
full-time
Start date
immediately

Job description

  • be a part of the international driver contact centre whose purpose is to deliver a high level of satisfaction to drivers by providing a rapid and reliable service for their every-day mobility needs,
  • management of various driver’s requests linked to usage of the vehicle: service booking, vehicle breakdown, accident, fuel card extension, blocking, provide technical information and advice,
  • management of assistance services and mobility of the driver,
  • be the first point of contact for all driver contact, key activities include:
  • ? ensuring and managing routine and exceptional maintenance operations in relation with Drivers in 3 countries,
  • ? checking agreed delivery time with car dealer and record changes into system and inform driver and client,
  • ? supporting drivers in the process of accident declaration,
  • ? managing appointments with drivers for new vehicle deliveries,
  • ? management of post event driver surveys including follow up of feedback,
  • ? processing of incoming fines,
  • ? management of requests for rental and relief vehicles,
  • ? informing drivers about regular technical checks and seasonal tyre changing.

Skills and qualification

Required
Required skills Required skills
French – Advanced (C1) and English – Upper intermediate (B2),
Microsoft Outlook, Word – advanced,
strong customer service orientation,
willingness to learn / develop,
good communication skills (oral and written),
positive-critical attitude,
team player,
ability to sense the client’s needs,
flexibility towards colleagues,
well organized,
analytical skills,
ability to react.
Welcome

Other benefits

Employee perks, benefits
– international group and environment,
– trainings,
– language courses,
– 25 days of vacation for all,
– team buildings and company events,
– 4x sick days,
– home office.

Offered salary

1 300* EUR / month
*The basic wage component

  from 1.300€ gross salary (depend on experiences of suitable candidate)

 

Contact

Silvia Stránska
Send a private message

Address

Bratislava, Slovensko