Ponuka práce: Czech or Slovak Speaking Customer and Colleague Engagement Centre Team Manager
| Miesto Bratislava |
| Typ pracovného pomeru plný úväzok |
| Nástup dohodou |
| Ponúkaný plat 2 500 - 2 700 EUR / mesiac |
Náplň práce
WHAT THE JOB IS ABOUT:
- Providing operational support and leadership for a team of 20-25 professionals
- Supporting my team with complex escalation management, liaising with stakeholders on outstanding issues and taking ownership to close issues
- Monitoring the quality and productivity of the team's processes
- Setting individual targets to team members, measure and monitor their work, recognizing great performance and encouraging a focus on development and career aspirations
- Ensuring equal career development opportunities for all colleagues in my team
- Drive the team towards implementing the strategic vision of the department in accordance with global directions, local standards, business requirements and supports the achievements of agreed target
- Please note this is a Team Manager position in PM shift from 12:00 to 20:30pm!
Zručnosti a kvalifikácia
Požadované
|
Minimálne vzdelanie Vysokoškolské I. stupňa |
|
Iné požiadavky
WHAT YOU WILL NEED:
|
Vítané
Benefity
WHY YOU WILL LIKE WORKING WITH US:
Good deal:
• With an employee card, you can save up to 1100€ a year on purchases at Tesco. Employee card will provide you with a 15% discount on purchases at Tesco.
• The Cafeteria system, which allows you to choose benefits according to your own preferences with an annual contribution from 200 EUR according to the length of employment
Family:
A wide range of benefits aimed at supporting family such as:
• Matching the maternity allowance up to the amount of the net salary during the duration of maternity leave, paid 2-week leave for new fathers, extra-standard support for adoptive parents and foster parents and more
• Your working time takes into account your individual needs, family situation and health status, you have the option to work from home
• Additional time off for important life events such as wedding, moving, accompanying afirst-grader on the first day of school, etc.
• A gift basket full of practical Tesco products upon the birth of a child
• Wedding contribution of 50€
Health:
• A helpline, where we will provide you with free legal, financial and psychological counseling with experts
• Multisport card with which you get activities for all age categories, families and individuals
• Well Being program - we take care of the healthy lifestyle of our colleagues, vitamin packages, regular webinars, fruit Wednesdays, Christmas gifts for colleagues
Loyalty:
• 25 days of vacation for everyone regardless of age
• Financial reward for work anniversary up to 530€, depending on length of employment
• Reward for recommending a candidate in the value of €220, paid after 3 months from the successful start of the recommended candidate
• Contribution of 50€ for life jubilee
• We build a friendly and open environment for our colleagues, we meet at company activities such as a Christmas party, sports games, the Be fit program to support a healthy lifestyle, etc.
• We create space for career growth and development
• Possibility to take career leave after 2 years in our company
#LI-PA1
Ponúkaný plat
2 500* - 2 700 EUR / mesiac
*základná zložka mzdy
Pracovné prostredie a firemná kultúra
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we're committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
